We are excited to release the 2025 Donor Experience Scorecard, a research study focusing on donor communication—more specifically, how nonprofits connect with new donors in their first few months of partnership.

This is a critical time in the donor journey because it sets the stage for cultivating a meaningful and mutually beneficial relationship!

After examining the practices of over 100 nonprofit organizations, we identified trends, challenges, and success stories in omnichannel donor communications. And now, we’ve distilled our research into a miniseries that will equip your organization with actionable insights. Watch episodes individually as you have time or watch the whole series.

Register now, and we will send you access to this on-demand content:

  • EPISODE 1: Donor Communication Trends and Highlights
  • EPISODE 2: The Importance of a Mailed Receipt
  • EPISODE 3: How Quickly Do You Report Donor Impact?
  • EPISODE 4: Practical Communication Strategies
  • EPISODE 5: Here’s Your #1 Takeaway

We trust this content helps you accomplish your fundraising goals and propels your organization forward.